2.1 ONCE It was mentioned at the beginning of this report that the blind people of the early 20th century conceived the ONCE as capable of generating sufficient income to cover for their own living expenses. No one could have foreseen how a start-up “coupon” would be able to drive the current model. The income from this product and those that have been incorporated to keep up with the realities of the market and Spanish society over the last 86 years, have resulted in the largest provider of social services for blind and disabled people in the world, always on the basis of the full return of the income obtained through citizen solidarity. In 2023, the Organisation’s lottery sales reve-nue amounted to 2,623.8 million euros, 8.1% hi-gher than in 2022 and the highest figure in the history of the ONCE, which means maintaining the trust of customers and testimony to the effort of more than 19,500 sales agents, all of them people with disabilities.