The ONCE adheres to the Responsible Gaming principles of the World Lottery Association (WLA) and the European Lotteries Association (EL). The stability vocation of responsible gam-bling strategies is materialised in the certification according to the EL framework and standards, which is renewed through an independent ex-ternal audit. This certification leads to WLA cer-tification at the highest level (level 4). The current certifications for responsible gam-bling are those issued by the WLA and EL, which are valid for three years and were last renewed in November 2022, with the next renewal due in November 2025. Keep reading Keep reading Keep reading More Responsible Gambling In regard to the EL certification, as this is the fifth time we have obtained the respon-sible gambling certification, we have been granted a special seal only awarded to tho-se lotteries that have been certified five ti-mes. All this commitment is articulated through the Responsible Gambling Policy and the evaluation and monitoring systems of the aforementioned certifications. In March 2021 the ONCE General Council approved the current ‘ONCE Responsible Gambling Fra-mework Programme’ and, in August 2023, appendix 3 of this Programme, adapting it to current regulations in order to promote and reinforce safe and responsible gambling in digital environments. For the development of the Framework Pro-gramme, the “ONCE’s Annual Action Plan for Responsible Gambling” is approved each year, with different development do-cuments: ONCE’s Responsible Gambling Policy, which defines commitments and lines of action to meet the objectives related to responsible gambling, ensuring consumer protection, with periodic reviews of the re-sults obtained from audits and interactions with stakeholders. Responsible Gambling best practice gui-delines related to marketing and commer-cial communications: identify, highlight and capture those responsible gambling practi-ces that are incorporated into the strategy Protocol for the detection of disordered gambling behaviour (Risk Behaviour): me-asures aimed at players identified as being at risk in the JuegosONCE Channel, with the aim of redirecting their behaviour towards healthier consumption parameters. Risk assessment of ONCE lottery products to detect, from the design stage, a possi-ble high level of risk; scientific parameters are applied to objectify and prevent risk in new products and those that are modified, to check whether it is acceptable, accor-ding to the ONCE Responsible Gambling Committee. Swipe to read more