In 2023, the ONCE received a request for infor-mation from the Spanish Data Protection Agen-cy (AEPD) regarding a complaint about a mes-sage received by the ONCE in personal e-mail accounts, being the allegations dully submitted before the AEPD and are currently awaiting re-solution. All policies and regulatory documents are avai-lable to staff on the PortalONCE intranet and/or on the corporate website. Furthermore, in ob-servance of the ONCE’s commitment to trans-parency which it wants to promote, financial and non-financial information is published periodi-cally in these spaces, which highlights the orga-nisation’s actions and responds to its stakehol-ders, among others: Cuentas anuales, informe de gestión e informe